TriovativeHelp Center

Workspace administration

Manage branding, workspace settings, and email

Administrators and owners can open Workspace Admin → Workspace Settings. This screen contains business branding, reminder settings, and a subscription entry. The billing action is shown only to the owner.

Branding and reminders

Upload a PNG, JPEG, or WebP business logo up to 2 MB. It appears beside Triovative on the workspace sign-in and signed-in pages. You can replace or remove it later. Personal reminder preferences also appear in the profile settings control; browser notifications require browser permission.

Email delivery

Open Workspace Admin → Email Settings to enter the workspace SMTP host, port, security option, sender, username, and credential. Save, then use the test action to verify delivery. Invitations and secure reset messages depend on working email settings. The saved password is encrypted and is never displayed back to users; enter a new one to rotate it.

If the test fails, confirm host, port, transport security, sender authorization, and provider-side credentials. A configured sender can satisfy the onboarding checklist even if actual delivery fails, so a successful test is the practical check.