Access and roles
Sign in and manage your password
Use the workspace sign-in address supplied by your owner or administrator: /c/<workspace-code>/login. The workspace code matters; an account from one workspace will not sign in to another.
Accept an invitation
- Open the latest invitation link sent to your email address.
- Choose and confirm a password of at least 12 characters.
- Review the Terms and Privacy Policy and complete account setup.
- Return to the workspace sign-in page when you next need access. Sign in with your username or email and password.
An invitation link is single-use and expires after 72 hours. A resent invitation replaces older unused links. Administrators cannot see or choose your password.
Recover access
Ask a workspace administrator to initiate a secure reset from People. Follow the latest emailed reset link and set a new password. Reset links expire after one hour. If the email is unavailable, ask the administrator to check Email Settings and the delivery status.
Deactivated accounts cannot sign in or reset a password. A subscription or workspace status restriction may also limit access. See sign-in problems before sending sensitive details to support.