Attendance

Request an attendance correction

An employee, administrator, or owner can request a correction to their own historical attendance record after that day has ended, including a day with a missing punch-out. The policy sets a correction window. Requests are for effective punch times used by the operational payroll estimate; they do not erase the original punch evidence.

Submit and follow a request

1. In Attendance & Leave → Your attendance records, open an eligible historical day.
2. Choose the correction action. Propose both effective in and out times and enter a clear reason.
3. Submit the request and review it under Your correction requests. A pending request does not change the attendance record or estimate.
4. An administrator or owner reviews the request in Workspace Admin → Attendance, adds a review note, and approves or declines it.

You can cancel your own pending request. A decided request cannot be edited. If approved, the separate effective times are used in subsequent draft payroll estimates; the original punch remains visible to authorized reviewers. A later eligible correction can supersede the effective times while prior decisions remain in history.

If the action is missing, check that the attendance day has ended, that it remains inside the correction window, and that another request is not already pending. The reason must contain at least 10 characters, and both proposed times must make a valid interval.